The customer is responsible to provide accurate details to fill up the testing request form
ARY Gold Laboratory reserves the right at its discretion to decline or accept the item(s) submitted for testing. If the request is rejected, the customer shall be informed about the reason for rejection;
By signing the contract, the customer has understood and accepted the test method (ISO 11426:2014 E & BS ISO 11596:2008);
ARY Gold Laboratory reserves the right at its discretion to collect the samples for the purpose of testing;
Items are preferred to be without gemstones. ARY Gold Laboratory does not take any responsibility for any sort of damage or loss of gemstones while testing the items;
While ARY Gold Laboratory makes every effort to issue the report as per the expected date, it might be changed if the test is repeated or in case of unavoidable circumstances;
Under exceptional circumstances, the testing request may be canceled. The customer shall be informed whenever the expected reporting date is changed or the request is canceled;
The customer or his representative is expected to collect the report after making the payment against testing and VAT charges;
If the customer finds any mistake in the test report then the same shall be brought to notice within ten (10) days from the date of the issue of test report;
ARY Gold Laboratory is not responsible for the metal if not taken back within thirty (30) days from the date of the issue of the test report.
The total weight mentioned in the test report should not be used for buying or selling
The accredited test shall be conducted and reported according to the scope of DAC accreditation, as per accreditation certificate No. LB-377-TEST.
ARY. Gold Laboratory is not responsible for the item(s) after it is returned to the customer
ARY. Gold Laboratory does not take any responsibility for any sort of damage on the item(s) submitted to the Laboratory, the item(s) may be scratched for the purpose of testing;
The XRF Analysis Report relates only to the item(s) submitted and does not, in anyhow, represent any item(s) directly or indirectly identified to the item(s) tested;
Claims regarding product integrity with respect to the purity are limited only to the item(s) submitted to ARY Gold Laboratory and make no representation whatever as to the status of the balance of the lot;
The purity stated in XRF Analysis Report is only an approximate purity of precious metal on the surface of the item(s) and does not guarantee the overall purity of the item(s); therefore, it shall not be used in buying or selling
ARY. Gold Laboratory is not responsible for the sampling method used for samples drawn & submitted by the client.
